Cosmact Ltd.: Achieving Telecom Enhancement via IP-Based NGN
King Lee, Director
Over the last decade, the telecom industry has been presented with new windows of opportunities and ideas, migrating from traditional time division multiplexing (TDM) networks to internet protocol (IP)- based next generation networks (NGN). However, the telecom operators and subscribers in the Asian marketplace migrating to the new IP-based NGN need to rely heavily on service platforms and support services from well-established US companies at a hefty price and a prolonged turnaround time. Adding to the volatility and competitiveness of today’s marketplace, telecom operators are in a dilemma of managing a limited budget between deploying high-priced campaigns and meeting service requirements. What Asian telecom operators now need is a budget-friendly cloud-based solution to accelerate telecom application deployment for a seamless transition from legacy TDM networks to IP-based NGN. With specialties centered on Information and Communication Technology (ICT), Cosmact has been transforming the very realm of telecommunication.
Cosmact is a Hong Kong-based telecom technology solution provider and consultancy firm focused on meeting both present and future business needs. Cosmact is a combination of three words: ‘cosmos’ for harmony and order, ‘smart’ for intelligent solutions, and ‘action’ for efficient service implementation. True to its name, the company brings in flexible, next-generation service platform and turnkey solutions and implementation services coupled with years of product development and project deployment experience.
Cosmact proffers an advanced, flexible, open, converged service platform, Cosmos SDP, to assist clients in implementing innovative telecom services with short deployment cycles to effectively meet the market demands. Cosmos SDP brings out telecom resources as high-level service objects which leverage common web technologies, enabling developers to focus on constructing business-related applications without pondering over low-level technologies. Cosmact’s deliverables include systems software, hardware, and professional services backed by a team well-versed in product design, project deployment and management, sales, and marketing. “The core of our business is to provide telecom solution on a loyalty or sharing basis, and in-depth knowledge to assist developers in constructing, and deploying apt telecom applications within few months,” states King Lee, Director, Cosmact.
In addition to robust telecom services, Cosmact also hosts Cosmos SDP in telco data centers for offering cloud-based hosting services, empowering clients to reap the benefits of high service performance and availability with a quick turnaround time. The firm provides an off-the-shelf multi-Interactive Voice Response (IVR) application platform— Cosmact RainbowTONE, to manage and control resources among various services such as IVR, voicemail, fax mail, voice logging, conference and personal call assistant. Cosmact’s telecom-grade voicemail system presents mobile/fixed line operators and service providers with a cost-effective, open platform solution to reduce capital investment and run-time maintenance. As Voice over IP (VoIP) solutions gain traction in the marketplace for extending a service operator’s outreach, Cosmact delivers a state-of-the-art Mobile VoIP solution that features secured communication, fostering innovative marketing campaigns and apt content delivery for both Android and iOS devices.
Taking things one step further, Cosmact boasts of developing Link UCS, a private branch exchange (PBX) and unified communication platform that can be integrated with private automatic branch exchange (PABX) to grace enterprises of all sizes with value-added services. The Link UCS app presents superior mobility that empowers end users to work seamlessly away from their offices. “The best way to cope with today’s competitive market is to improve. We are working to enhance our Link UCS platform and bring more expertise into the mission-critical new generation of call center, voice logging, and unified communication solutions, and effectively meet the dynamic customer requirements,” adds Lee. Looking ahead, Cosmact strives to leverage artificial intelligence (AI) and the Internet of things (IoT) to develop a scalable service platform that connects numerous users across multiple platforms for an efficient telecom ecosystem.