Cosmact proffers an advanced, flexible, open, converged service platform, Cosmos SDP, to assist clients in implementing innovative telecom services with short deployment cycles to effectively meet the market demands. Cosmos SDP brings out telecom resources as high-level service objects which leverage common web technologies, enabling developers to focus on constructing business-related applications without pondering over low-level technologies. Cosmact’s deliverables include systems software, hardware, and professional services backed by a team well-versed in product design, project deployment and management, sales, and marketing. “The core of our business is to provide telecom solution on a loyalty or sharing basis, and in-depth knowledge to assist developers in constructing, and deploying apt telecom applications within few months,” states King Lee, Director, Cosmact.

In addition to robust telecom services, Cosmact also hosts Cosmos SDP in telco data centers for offering cloud-based hosting services, empowering clients to reap the benefits of high service performance and availability with a quick turnaround time. The firm provides an off-the-shelf multi-Interactive Voice Response (IVR) application platform— Cosmact RainbowTONE, to manage and control resources among various services such as IVR, voicemail, fax mail, voice logging, conference and personal call assistant. Cosmact’s telecom-grade voicemail system presents mobile/fixed line operators and service providers with a cost-effective, open platform solution to reduce capital investment and run-time maintenance. As Voice over IP (VoIP) solutions gain traction in the marketplace for extending a service operator’s outreach, Cosmact delivers a state-of-the-art Mobile VoIP solution that features secured communication, fostering innovative marketing campaigns and apt content delivery for both Android and iOS devices.

Taking things one step further, Cosmact boasts of developing Link UCS, a private branch exchange (PBX) and unified communication platform that can be integrated with private automatic branch exchange (PABX) to grace enterprises of all sizes with value-added services. The Link UCS app presents superior mobility that empowers end users to work seamlessly away from their offices. “The best way to cope with today’s competitive market is to improve. We are working to enhance our Link UCS platform and bring more expertise into the mission-critical new generation of call center, voice logging, and unified communication solutions, and effectively meet the dynamic customer requirements,” adds Lee. Looking ahead, Cosmact strives to leverage artificial intelligence (AI) and the Internet of things (IoT) to develop a scalable service platform that connects numerous users across multiple platforms for an efficient telecom ecosystem.